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Terms

1-3 Day Handling Time - All items ship from the USA!


Our Couriers: Fedex, USPS, UPS


Price Match Guarantee:


If the customer finds a better price on a similar product we will match the price. This only applies to vendors within the USA. We will not match overseas prices.

 

Returns Policy:

30 Day Money Back Guarantee: Any faulty components are covered under the 30 Day Money Back Guarantee. Returns maybe subject to a 10-20% restocking fee depending on the condition of the product.
This warranty does not cover any defects or costs caused by: 
1) modification, alteration, repair or service of this product by any persons or company other than localads llc.
2) physical abuse to, or misuse of the product or operation thereof in a manner inconsistent with the use indicated in the instructions; includes but is not limited to:
A. Dropping equipment on hard surfaces
B.Equipment left in extreme hot/cold temperatures unattended
C.Equipment improperly charged (ie charging with another companies charger, or using an inappropriate charger to charge your battery) 
D.Improper refilling of components which would cause the battery to short or atomizer to flood. 
E. Leaving equipment charging longer than needed causing damage or malfunction.
3) any use of the product other than that for which it was intended; or 
4) shipment of the product to electroniccigarettesfast.com for service.
5) any opened eliquid bottles. Eliquid that is opened will not be refunded.



ElectronicCigarettesFast.com has the right to issue partial refund or deny a refund if products are returned with any of the above criteria. ElectronicCigarettesFast.com will also deny returns if products are damaged during shipping. This included but is not limited to:

A. Products saturated in liquid.
B. Products crushed do to improper insulation . 
C. Products lost during transit. 


100 % Satisfaction Day Guarantee:
1) You have 30 days from the time of your purchase to return your starter kit if you are not satisfied. Disposable electronic cigarettes are not covered. After this period of time has passed, your parts (battery, case) are not covered under the 30 day Parts Warranty described above. You will not be credited for any used or opened cartridges or opened eliquid bottles.

You should expect to receive your replacement parts within 5-10 days of electroniccigarettesfast.com receiving.  This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your request on any faulty items.

Customer is responsible for return shipping.

If ecigarette cartridges are being exchanged, ElectronicCigarettesFast.com will only issue cartridges that are unopened.

How To Return Your Products

To return your items simply send them to the below listed address. Please include your original order form along with a reason for return. Once we have received your return and all items meet the above listed guidelines, we will issue a refund. Refunds can take up to 2-3 days to process. 

ECFAST
1785 Pomona Road Suite B
Corona, CA 92880

Customer is responsible for return shipping postage.

Wholesale Returns

 ElectronicCigarettesFast.com has the right to refuse any wholesale return within a 30 day period. Wholesale products returned are subject to a 15-25% restocking fee. Additional charges can apply do the price break on original shipping fee.

Shipping:
Allow 5-10 days to receive your order.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Risk of Loss:
All items purchased from electroniccigarettesfast.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier.


General Release:

By purchasing or using electroniccigarettefast.com products you agree to release localads llc of all liability. This is a general release all customers agree to upon purchasing and using electroniccigarettefast.com products. 2.01.11